| From the heart, for the heart

❤ All orders shipped from the EU ❤ 20 years’ experience  ❤ customers score us 9.7 out of 10!

Warranty and after sales service

Nearly all our products have a manufacturer’s warranty; the AEDs, depending on brand or model from 2 to 10 years. Spare parts are generally without warranty, with the exception of some batteries.                                    

Want to make a warranty claim or to report a fault? Please send your request by email to [email protected] or by post to:

Medisol BV
Mercuriusweg 12
4382 NC Vlissingen
The Netherlands

Please send the following details enclosed:

  • A description of the problem and, if applicable, the warranty request
  • Your order- or invoice number
  • If available: the serial number of your product
  • Contact name and address details
  • A description of the action required

Questions about the warranty on your product or questions about the the best repair options, please contact us at [email protected] or call 0818 000127.